moneypenny: delivering a key part of your business continuity plan

For every business, the ability to answer incoming calls promptly and professionally at all times is critical. On the occasions that your own in-house team are unable to answer the calls themselves, your own virtual Moneypenny Receptionist will handle calls just as if based in your office.

Whether you need overflow call support on a daily basis, or require a robust solution as part of your business continuity plan, Moneypenny ensures that your business benefits from:

• Minimal recovery time in the event of a disaster
• Resilience to staff absence and technology issues
• Maintained levels of service

Whatever is happening inside or external to your office, your telephones will be answered in your company name by someone you trust. According to your pre-determined instructions, calls will be either transferred to employees wherever they are working or messages sent by email or SMS.

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